Desired skills:
Business Analyst, CRM, Software
Remote
Our client has a global presence in the software industry and is looking for a Business Systems Analyst who specializes in CRM systems. The successful candidate will possess strong analytical and problem-solving skills that are required to translate business requirements into technical solutions, which in turn contribute to improving customer experience.
Responsibilities:
* Collaborate with non-technical stakeholders to define business requirements and propose insightful solutions.
* Translate requirements into in-depth technical specifications for engineering teams.
* Lead project tracking, mentorship, and collaboration with stakeholders.
* Enhance documentation, system alignment, and process improvement.
Requirements:
* 3+ years as a Business Systems Analyst with experience in CRM system implementation/customization.
* Proficient in business analysis, SDLC, and stakeholder communication.
* Experience using Agile methodologies.
* Certified Business Analysis Professional or Certified Scrum Master is preferred but not a requirement.
If you are a proactive and detail-oriented professional with a passion for improving business processes, we'd love to hear from you.
Please apply using the link below!
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