Fund Operations Manager - Corporate Actions
Corporate Actions – Operations Manager – Limerick, Ireland
* 12 month maternity leave cover (contract)
* 3 days a week on site
* Rate: TBC
Role
* Management role in the performance of Corporate action events and income event related activities supporting EMEA, AU and Saudi Fund Administration.
* Evaluates and reconciles complex events.
* Organises team workload and team members in an efficient and effective manner as well as works closely with Section Manager on team resourcing and various processes/projects.
* Ensure all team preparation, processing and execution of all Corporate action events are completed accurately within designated deadlines.
* Ensure all relevant dividend entitlements are reflected accurately and on time across all fund Administration client locations.
* Regular review and oversight of outsourced events and activities to ensure control environment and consistency between locations.
* Show effective leadership skills.
* Manage task allocation within the team and ensure equitable distribution of workload.
* Own client issues and ensure a successful resolution.
* Ensure all error reporting completed to a high standard, within SLA times and that all outlined preventative measures are closed ahead of deadline.
* Maintain effective management and oversight of Offshore service levels.
* Manage any potentially difficult situations which may impact the service delivered by the team through developing a close working relationship across all serviced Fund Administration locations.
* Proactively and effectively establish a high level of Corporate action knowledge across the wider team ensuring all processing and reporting requirements are met.
* Proactively seek to identify and improve current core procedures to support our growing and evolving product line.
* Seek to learn quickly and strive to continually improve service offered.
* Ensure partner career development is prioritized.
* Provide objective and regular feedback to staff.
* Maintain effective relationships with other business units – Pricing, Asset Set-Up, Custody etc.
* Lead FA location service calls and reporting.
* Consistently prioritize team goals.
* Manage the team in order that all deadlines are met in an efficient manner.
* Support the implementation of business plans.
* Become involved in small to medium size projects and ensure that the teams processes continue to evolve.
* Ensure all team procedures are updated when required and reviewed annually.
Skills / Experience
* 7+ years’ experience of the Funds Industry.
* Procedural knowledge.
* Regulatory knowledge.
* Customer Service Orientation.
* Quality Control.
* Organisation and planning.
* Problem solving.
* Computer Skills - Excellent PC skills especially MS Excel, Word etc. Working knowledge of SunGard’s Invest One Enterprise Fund Administration system would be beneficial.
* Good working knowledge of Bloomberg and IDS online system (essential).
* Industry Knowledge - Knowledge of financial instruments, Valuations business & Central Bank regulations a must.
* Strong experience as a Fund Administrator with evidence of involvement at a supervisory level through running and coordinating projects, training staff or quality checking team’s work.
* Effective in the use of a variety of communication methods.
#J-18808-Ljbffr