Customer Focused Project Manager (Construction Background)
Job Title: Project Manager
Industry: Construction/Project Management
We are seeking a highly motivated and experienced Customer-Based Project Manager with a strong background in construction to oversee and manage customer-focused projects from inception to completion.
The ideal candidate will have a proven track record in construction project management, excellent communication skills, and the ability to build strong relationships with clients, contractors, and stakeholders. This role requires a customer-focused individual who can bring more client and customers to our business, ensuring projects are delivered on time, within budget, and to the highest quality standards.
Key Responsibilities:
1. Develop detailed project plans, including timelines, budgets, and resource allocation.
2. Coordinate with architects, engineers, contractors, and subcontractors to ensure project alignment with customer requirements.
3. Conduct site visits and inspections to monitor progress and ensure compliance with construction standards.
4. Act as the primary point of contact for customers, addressing their needs, concerns, and expectations throughout the project lifecycle.
5. Provide regular updates to customers on project status, milestones, and any potential issues.
6. Ensure customer satisfaction by delivering high-quality results and resolving any disputes or challenges promptly.
7. Prepare and manage project budgets, ensuring cost-effective solutions without compromising quality.
8. Track expenses, approve invoices, and negotiate with suppliers and contractors to optimize costs.
9. Identify potential risks and develop mitigation strategies to minimize project delays and cost overruns.
10. Ensure compliance with health, safety, and environmental regulations.
11. Lead and motivate project teams, including site managers, contractors, and support staff.
12. Foster a collaborative and productive work environment.
13. Ensure all construction activities meet quality standards and customer specifications.
Qualifications and Experience:
* Bachelors degree in construction management, Civil Engineering, Architecture, or a related field.
* PMP (Project Management Professional) certification or equivalent is a plus.
* Minimum of 5 years of experience in construction project management.
* Proven experience managing customer-focused projects, preferably in residential, commercial, or industrial construction.
* Strong knowledge of construction processes, materials, and legal regulations.
Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving and decision-making abilities.
* Proficiency in project management software (e.g., MS Project, Primavera, Procore).
* Ability to read and interpret blueprints, technical drawings, and contracts.
* Time management and organizational skills to handle multiple projects simultaneously.
Key Competencies:
* CUSTOMER-FOCUSED MINDSET WITH A COMMITMENT TO DELIVERING EXCEPTIONAL SERVICE.
* Strong leadership and team management skills.
* Attention to detail and a commitment to quality.
* Ability to work under pressure and meet tight deadlines.
* Negotiation and conflict resolution skills.
Working Conditions:
Office-based with frequent travel to construction sites and customer meetings. May require working outside regular business hours to meet project deadlines.
Salary and Benefits:
Competitive salary based on experience. Performance-based bonuses. Retirement plans, and other benefits. Opportunities for professional development and career advancement.