Our client is seeking an Accounts Administrator to provide outstanding customer service to a diverse range of account holders and manage day-to-day account administration processes.
Job Responsibilities:
* Deliver excellent customer service, managing a high volume of client queries through various channels, including online, phone, and in person.
* Distribute payments, including processing and reconciling monthly transactions.
* Handle daily processing of receipts and payments to accounts using online banking systems.
* Support system development and assist in updating account records and general administration.
* Perform credit control processes, including managing overdue accounts and related reporting.
* Assist with industry-related reconciliations and audits, including bank and holding accounts.
* Process invoices and payments, maintaining accuracy and confidentiality.
* Contribute to ad hoc projects and undertake additional duties as required.
Experience Required:
* A minimum of 2 years' experience in a busy office or financial administration role.
* Proficiency in Microsoft Office applications, especially Excel.
* Strong written and verbal communication skills, with a professional phone manner.
* Proven ability to manage confidential information and adhere to deadlines.
* Organisational skills with a focus on detail and accuracy.
* Familiarity with financial reconciliations or similar processes is desirable.
Desirable Skills:
* An interest or knowledge of the industry would be an advantage.
* Previous experience in credit control or reconciliations.
Educational Requirements:
* A relevant qualification in accounting, finance, or business administration is preferred.
Working Hours & Benefits:
* Full-time, Monday to Friday.
* Flexibility with hybrid working options available.
* Opportunities for career development and training.
* Comprehensive benefits package, including pension and life assurance.
HOW TO APPLY:
If you are interested in this role, please apply with your updated CV, and I will be in touch to discuss your application in detail.
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