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This role will provide administrative support to the following programmes Dying Well at Home (DWAH) 4 days per week, and Hospice Friendly Hospitals (HFH) 2 days
Who We Are
Irish Hospice Foundation (IHF) is a national charity that addresses dying, death and bereavement in Ireland. Our vision is an Ireland where people facing end of life or bereavement, and those who care for them, are provided with the care and support that they need.
Through advocacy and education, and the provision of services such as Nurses for Night Care and the Bereavement Support Line and our national programmes such as Hospice Friendly Hospitals, Dying Well at Home and Caru – Supporting Care & Compassion at End of Life in Nursing Homes, Adult Bereavement Programme and Irish Childhood Bereavement Network, IHF works to ensure that every person in Ireland can die and grieve well.
About the Role
Job Purpose: This role will provide administrative support to the following programmes Dying Well at Home (DWAH) 2 days per week, and Hospice Friendly Hospitals (HFH) 2 days per week with flexibility as needed.
Contract Type: Permanent Part Time (30 hours a week – 4 days a week)
Job Location: Our offices are based on Nassau St., Dublin 2. We have a hybrid work model in place (a minimum requirement of 2 days a week in the office).
Reporting to: Programme Manager Healthcare - Dying Well at Home
Responsibilities:
* Assist in managing the contacts list for both programmes using Mailchimp and Excel. Comply with GDPR processes.
* Support with the set-up and delivery of webinars and meetings (virtual and in person) and support external network days.
* Assist in the website development for the programmes and regular updating of the intranet and website and newsletter support.
* Assist in evaluation and reports processes for the programmes.
* Assist with gathering KPIs for monthly and quarterly reports for both programmes.
* Support the education and training processes: respond to training queries; book trainings; maintain communication; issue certificates; disseminate resources; generate evaluations and provide reports.
* Maintain records of workshops, seminars, and events, including inputting of evaluation data and compilation of records.
* Maintain the LMS Platforms.
* Support Nurses for Night Care with referral processes, administration tasks and generating reports on data collected through the service.
* Support the implementation of Salesforce including data gathering and report generation.
* Support with any other duties as may be reasonably required.
IHF is open to applications from candidates who have experience in most but not all of the following areas. The successful candidate will be supported through their induction to increase their knowledge and ability to deliver on the responsibilities outlined here. Further training and ongoing support will be available.
Minimum Requirements:
* Minimum of two years' experience in a similar role.
* Excellent interpersonal and writing skills.
* Ability to manage competing demands and work to deadlines.
* Proven ability to multi-task, be self-directed and manage time effectively.
* Excellent attention to detail.
* Fully proficient in MS Office – specifically Excel and PowerPoint.
* Strong organisational skills.
* Ability to work on own initiative.
* Knowledge of a CRM, e.g. Salesforce.
The above Job Specification is not intended to be a comprehensive list of all duties involved, and, consequently, the post holder may be required to perform other duties as appropriate to the post that may be assigned to them from time to time and to contribute to the development of the post while in office.
Benefits Include:
* Pension: As a member you will be required to make a pension contribution of 5% on your gross annual salary. IHF will contribute 10% on your behalf to a company contributory pension scheme.
* Death in Service: 4 times annual salary.
* Income Protection: 75% of salary and cover pension contributions.
* Annual Leave: 23 days per year (increased with service).
* Additional Leave Days: Closure of the office on Good Friday, half day Christmas Eve and time between Christmas and New Year.
* Sick Pay: Up to 6 months certified sick leave.
* Hybrid Work Arrangement: 2 days working from the office.
* Maternity Leave: 26 weeks fully paid maternity leave (less social welfare benefits).
* Adoptive Leave: 24 weeks fully paid adoptive leave (less social welfare benefits).
* Paternity Leave: 2 weeks fully paid paternity leave (less social welfare benefits).
* Sabbatical Leave: Opportunity to take Sabbatical leave after 5 years of service.
* Opportunities for training and workplace development.
* Flexible work options.
* Access to our Employee Assistance Programme.
* Travel: bike-to-work schemes/tax saver commuter tickets.
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