Conference and Events Supervisor
Join Mount Juliet Estate, a Marriott Autograph Collection Property, as a Full-Time Conference and Events Supervisor.
We seek an experienced professional with at least one year of experience in a high-quality hotel or restaurant environment. Flexibility to work various shifts is essential.
Responsibilities
* Exceed customer expectations by providing exceptional service and adhering to established standards.
* Collaborate with Bar & Restaurant Managers to maximize revenue through promotions, new products, and special offers.
* Serve beverages according to hotel standards while ensuring excellent customer care practices.
* Maintain Health & Safety, Hygiene, and Cashiering Procedures.
* Handle customer queries and complaints professionally.
* Ensure wedding, banqueting, and conference inquiries are handled efficiently.
* Oversee the smooth operation of weddings, functions, and conferences.
* Liaise with the Executive Chef/Head Chef and kitchen team to meet specific requests.
* Coordinate room bookings with the reservations team.
Requirements
* Previous experience in a busy restaurant and bar environment is essential.
* Strong communication, interpersonal, and organisational skills are necessary, along with the ability to work independently and as part of a team.
* Knowledge of Whiskeys, Wines, and Cocktails is beneficial.
* A strong customer focus and good communication skills are required.
Benefits
* Competitive Pay
* Employee Assistance Program
* International Hotel discounts
* Staff Meal
* Uniform
* Training & Continuous Professional Development
* Complimentary Health Club Access