Job Title: Motor Damage Claims Handler
We are seeking a passionate and customer-focused individual to join our Allianz Motor Claims Damage Team. As a Motor Damage Claims Handler, you will play a critical role in delivering exceptional customer experiences through the efficient and fair investigation and settlement of motor damage claims.
Key Responsibilities:
* Analysis of first notification of Own Damage and Third Party liability claims
* Pro-active treatment and settlement of claims
* Management of a claims portfolio, handling all claims within the appropriate service levels and in a compliant manner
* Identification of potentially fraudulent cases and recovery cases
* Ability to work flexibly in the Motor Claims Team to meet customer needs
* Performs unit administration duties
* Requisitions and may authorise cheques as required within company guidelines
* Undertakes special projects or assignments as required
Experience & Qualifications:
* Essential: Experience in a Customer facing role, maintaining standard of quality whilst providing superior Customer Service
* Desirable: Experience in a Motor Claims Handling Customer facing role, Completed an APA, CIP or a relevant insurance qualification to meet MCC requirements
* Relevant third level qualification, MCC qualified/ grandfathered in Personal & Commercial Lines
This role is subject to Minimum Competency Code (MCC) as provided for by the Central Bank of Ireland. A recognised insurance qualification may be required for this position. Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland.
Benefits:
* Work From Home
* Meal Allowance / Canteen
* Paid Holidays
* Parking
* Pension Fund
* Healthcare
* Laptop / WFH Equipment
* Hybrid Working
Company Overview: Allianz plc is a trusted insurance and asset management company with a workforce as diverse as the world itself. We have built a brand based on trust, integrity, and outstanding customer service for over 100 years.