Knowledge and experience in the following areas is essential:
A minimum of 1 years’ experience managing a leisure club or fitness centre.
Experience managing a team.
Knowledge of fitness equipment and programs.
CPR and First Aid certification is desirable.
Personal Qualities
Ability to show a positive attitude towards guests and colleagues at all times.
Excellent interpersonal skills.
Excellent leadership skills
Excellent communication and customer service abilities.
Duties include but are not exclusive to:
To assist the Revenue manager in the successful and efficient supervision of the reservation team and revenue yield for the hotel, at all times ensuring that the defined 5* standards are implemented and adhered to by all service personnel.
To oversee the effective implementation of all SOPs and procedures within the team, carrying out regular checks of these SOPS with team members.
Communicate clearly and effectively with the wider team within the Resort.
Daily telephone reservations and product upselling.
Meet all health & safety regulations, guidelines and policy, ensuring that laid down emergency and contingency procedures are followed, and all staff are knowledgeable in these procedures.
Carry out water testing and regular routine inspections of all equipment, with specific attention being given to health and fitness equipment, pool areas and plant areas in order to ensure satisfactory operation and maintenance of safety standards.
To actively source new clients and membership for the Leisure Club. designing and promoting activities to meet customer demand and generate revenue.
To encourage both internal and external marketing and promotion of the Leisure facilities and ensure that staff are actively doing same.
To work in conjunction with the Hotel Management and Marketing teams to ensure that budgets are adhered to, and sales are met.
To be actively involved in daily operations in a ‘hands-on’ capacity.
Castlemartyr Resort is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We have a full-time position available on rostered basis, which includes weekends and evening shifts.
Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.
Work With The Best
We pride ourselves on being a diverse team of professional, passionate, and caring individuals, with our guests at the heart of everything we do.
Nestled amid East Cork’s woodlands, Castlemartyr Resort is a luxury 5-Star Resort which is richly steeped in Irish history and tradition. We recognise that our team are the foundation to our success.
Clear opportunities for progression are a priority for us.
If you cannot see a role that is suitable for you at the moment but feel you would make a great addition to the team, please don't hesitate to get in touch. Click here to send in your CV and we'll keep you in mind for when any appropriate opportunities arise