Job Category: Operations - Hourly
Requisition Number: OVERN004445
Posted: March 4, 2025
Part-Time On-site LocationsCleveland
19000 Snow Rd
Brookpark, OH 44142, USA
Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality.
Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands – The Parking Spot and Park 'N Fly by The Parking Spot.
Our Parking Guest Attendants (PGAs) play an essential role in our operation; providing the highest level of service to our guests during the check-in and check-out process.
If you share our values for team, people, and service, we encourage you to apply with us!
Pay Rate: $16.00/hour with a $0.25 premium for hours worked during 12am-8am.
Weekly Schedule: Part TimeOvernightSunday and Monday: 12:00A - 8:00AWhat We Offer: Immediate job offer after successful interview and background checkTraining and professional development opportunitiesKey Responsibilities of Parking Guest Attendants: Welcome and greet each guest in a friendly and professional mannerProvide quick and pleasant assistance supporting guests at exit and entry lanesAnswer telephones and assist customers using mobile devices while using our servicesPartner with all team members to provide the best guest experienceKeep all PGA work areas neat and cleanAssist and educate guests on TPS Spot Club Program and inquiriesFill water coolerPerform additional duties as reasonably requested by ManagementKnowledge, Skills and Experience of Parking Guest Attendants: High school education or equivalentPrevious customer service experience preferredAbility to verbally communicate clearly in the English languageAbility to operate Apple technology products including iPhone, iPad tabletsComfortable using kiosk system and adapt to IT upgrades and changesAbility to work in inclement weather and stand for most of the shiftAt The Parking Spot, we don't just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued.
As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together.
We treat all others with dignity and respect and stand firmly against racism and discrimination in any form.
We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all.
We are committed to listening, learning, and growing because we know that our work is never done.
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