Job Introduction
We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our successful cardfactory family.
Main Responsibilities
With a focus on customer experience and operational excellence, our Team Leaders play a key part in driving store success.
As a Team Leader, you will support the Store Manager in achieving commercial growth and developing a team culture centered around customer satisfaction.
You will lead store teams in the absence of the Store Manager, ensuring great standards and exceptional service every day.
The Ideal Candidate
* Is passionate about celebrating our customers' life moments
* Is customer-centric with a passion for delivering excellent service
* Demonstrates strong leadership skills and a positive forward-thinking approach
* Is comfortable reviewing store performance data and commercially minded
* Is an engaging and enthusiastic team player
About the Company
Card Factory is the UK's leading specialist retailer of greetings cards, dressings, and gifts with over 1,000 stores across the UK and Ireland.
In 2020, we launched our 5-year business strategy, including our vision of becoming an omnichannel retailer.
This strategy involves significant investment in our colleagues, creating opportunities to join a fast-paced environment and be part of our exciting journey.
Benefits
* Pension scheme
* 15% Card Factory colleague discount in-store and online
* Save As You Earn scheme
* Financial Wellbeing Support
* Financial Education Tools
* Salary Advance
* Seasonal incentive schemes
* Retail Management Apprenticeship Programmes
* Discounted gym membership, mobile phone contracts, and car leasing
* Employee Assistance Programme
* Enhanced Maternity, Paternity, and Adoption leave