Supply Chain Channel Manager (EMEA)
We are seeking an experienced Supply Chain Channel Manager to join our EMEA Supply Chain & Channel Operations team.
Role Overview:
The team plays a vital role in delivering products and services to our partners and consumers, optimizing inventory levels, and supporting our business groups in achieving revenue goals.
Main Responsibilities:
* Channel/Customer Operational Support (50%)
o Manage and maintain customer relationships, ensuring high performance of supply chain services including forecasting, demand fulfillment, and availability management.
o Partner with Sales teams to balance short-term and long-term demand and supply, ensuring targets are met.
o Oversee local demand availability management activities, providing visibility into demand and supply across territories and accounts.
o Drive optimal channel inventory levels to support revenue opportunities while mitigating risks such as excess or stranded inventory.
o Monitor and manage key business metrics to drive continuous improvement and process adherence.
o Support operational performance by managing order book and ensuring goods are delivered within the assigned customers and channels.
* Cross-Functional Collaboration
o Work collaboratively with Sales, Marketing, and Supply Chain teams to align strategies and ensure effective execution of sales and supply plans.
o Provide strategic insights to sales planning forums, helping ensure accurate availability information is incorporated into decision-making.
o Ensure alignment between customer demand, inventory availability, and product deployment across the channels.
* Process & System Improvements
o Identify opportunities for system and process improvements across the Order to Cash process.
o Lead the implementation of improvements to mitigate risks, enhance efficiency, and create synergies.
* Demand & Supply Balancing
o Act as the operational lead for balancing demand and supply, ensuring that financial and operational targets are met.
o Contribute to accurate sales forecasting and mitigate demand-related risks in collaboration with relevant teams.
Qualifications:
* Bachelor's degree in Business, Supply Chain Operations, Product Management, or a related field.
* 4-6 years of experience in supply chain management, inventory management, or sales operations, preferably in demand/supply planning or channel management.
* Experience with system and process improvements across the Order to Cash process.
* Proven track record of implementing programs to create synergies, mitigate risks, and optimize business processes.