German Social Media Administrator Job Description
Location: Dublin South - onsite fully.
Model: Permanent, Choice of shift schedule. Monday-Sunday shifts (including premiums on weekends and nights).
About the Role
This is a full-time, permanent position where you can leverage your language skills and cultural insights to make a meaningful impact. As a key player in our team, you will be responsible for back-end administration, ensuring online social media platforms adhere to safety standards.
In this role, you'll have the opportunity to contribute to the development and implementation of robust safety protocols, helping create a secure online environment for users. This position not only allows you to showcase your linguistic abilities but also provides a unique chance to gain valuable skills in the IT sector.
Main Responsibilities:
* Processing reported issues via dedicated ticketing system including platform user support for accounts and flagged content.
* Ensuring full understanding and adherence to company guidelines and policies.
* Identifying improvements within the framework models and putting forward creative solutions.
* Make use of cultural trends, social norms and current affairs knowledge to provide insights and support to the platform and community.
Requirements:
* Written and spoken fluent German and English including understanding of social norms and cultural trends.
* Familiarity with the internet know-how and have experience with social media platforms.
* Strong attention to detail and time management skills.
* Flexible and able to solve problems with creativity and empathy.
* The ability to work independently and support the team for collective goals.
* Comfortable working in a fast paced and team orientated environment.
lang_code: en