Trade Sales Advisor - Carlow
Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney’s Hardware.
Principle Objective
The role of Trade Sales Advisor is to provide our customers with a knowledgeable, friendly and dependable service whilst at the same time optimising branch sales and gross profit, promote the company's products and services in a professional manner and deliver a superior standard of customer care to our existing customers.
Knowledge & Experience
1. Previous experience working in a busy builder providers preferable
2. A proven track record of achieving and exceeding both sales and margin targets
3. Good knowledge of Plumbing and Heating products would be a distinct advantage
4. Previous sales experience an advantage
5. IT Literacy
Key Responsibilities
6. Build effective working relationships with customers, in order to understand their requirements thus ensuring that the correct products are supplied
7. Use initiative to identify sales opportunities and offer advice and solutions to customers, thus maximising profitable sales and margin
8. Achieve Sales & margin targets
9. Maintain a clean and effectively merchandised counter area in line with company policy
10. Ensure that company policies are followed at all times when producing paperwork associated with sales
11. Responsible for the re-order of selected product lines and also ensuring that stock levels of selected product lines within the Plumbing and Heating department are maintained at appropriate levels
12. Liaise with suppliers where necessary
13. Support the Branch Manager and colleagues in working as a team to ensure the branch operates efficiently and effectively within company policy
14. Ensure a tidy working environment at all times in line with health and safety guidelines
15. Actively safeguard against theft of company goods or property by being security conscious at all times
16. Perform any other duties as may be deemed necessary or as may be required by the company
Essential Competencies
17. Effective team working
18. Excellent interpersonal and customer-facing skills
19. Strong communication skills, both written and verbal
20. The flexibility and willingness to learn
21. To enjoy working with people
22. Tact and diplomacy
23. Dynamic, motivated & driven to achieve targets
24. Excellent organisation and attention to detail
Key Relationships
25. Branch employees
26. Branch Manager
27. Regional Director
28. Head Office team
29. Sales Representative
30. Customers & Suppliers
Contract Type
31. Permanent
32. Full time 39 hour contract
33. Working week Monday to Friday, may be required to take part in the Saturday roster
Our Benefits Include
34. Competitive Basic Salary
35. Private Health Care
36. Sick Pay Scheme
37. Paid Maternity and Paternity Leave
38. Pension Scheme
39. Colleague Saving Scheme
40. Profit Share Scheme
41. Colleague Discount
42. Educational Assistance
43. Wellness initiatives
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes. Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties.
Also known as Counter Sales - Sales Consultant - Sales Representative