Advert Text
Position Title: Mechanical/HVAC Lead Technician
Location : Nationwide / Mobile role
Reporting to: Mechanical & Electrical Manager
Overall Purpose of the Job
This position is responsible for the promoting & delivering technical excellence both practically andtechnically as an individual and within a team environment.
Main Duties and Responsibilities
1. Provide assistance for Technical activities related to the technical team, on site facilities etc.
2. Use Apleona systems to promote efficiency and technical professionalism to grow the business technically.
3. Develop and monitor SOP’s.
4. Team Leadership.
5. Support Technicians on reports/quotation follow up.
6. Quality checks, site visits.
7. Point of contact for Technical support of Technicians.
8. Day to day interaction with technicians
9. Development: Highlight training requirements for technicians
10. Monitor and drive compliance of technicians in respect of the weekly KPI report: 1. Risk assessments 2. Logged hours. 3. Outstanding reports 4. Outstanding quotes 5. Close out WO reports 6. Timekeeping 7. Van checks
11. Proactively identify new ways to deliver services more efficiently, introduce new services and minimise lost time
12. Excellent problem solving skills
13. Excellent communication skills
14. People management skills
15. Good decision maker
16. Ability to work on own initiative.
17. Ability to promote a good team working environment and be a team player.
18. Other duties as assigned
19. Be a Apleona ambassador
The successful candidate must also hold:
20. Attention to detail
21. Adaptable and flexible
22. Flexible working hours
Qualifications and Experience
23. Strong technical ability and a desire to learn
24. Excellent communication skills with strong problem solving skills
25. Ability to work on own initiative and as part of a team General
26. The above responsibilities are neither exclusive nor exhaustive and the incumbent may be called upon to carry out such other appropriate alternative or additional duties as may be required which are within their capability and competence.
27. This position is to be worked in conjunction with the current technician’s role.
Job Ref 11686