Job Summary
We are seeking a Senior Manager, Repair Operations – Aviation to lead our EMEA repair operations. The successful candidate will be responsible for setting strategic operational plans, reporting financial and operational performance metrics, and ensuring compliance with all laws and regulations.
Main Responsibilities
* Repair Operations - 40%
o Manage all Repair Shop activities in accordance with multiple agency regulations.
o Maintain good customer relationships with airline customers based in the region.
o Develop performance requirements among team members to enhance PAC's reputation among customers and suppliers.
o Ensure compliance of customer contractual commitments.
o Ensure the Repair Shop has the appropriate resources to perform at standards and practices specified in the company Maintenance Operation Exposition (MOE).
o Responsible for ensuring MOE is up to date and reflects services provided.
o Oversee 'third party' Vendor organizations to ensure service agreements are being met.
o Ensure Repair shop facilities are compliant with all relevant Health and safety requirements.
o Work with regulatory agencies and their representatives to ensure local compliance.
o Resolve audit findings within agreed timeframe.
* Leadership - 60%
o Manage, guide, and mentor the performance of Shop Managers and Supervisors.
o Hire, train, supervise, and appraise direct reports.
o Lead managers and supervisors to implement department objectives.
o Organize and implement department objectives.
o Manage budget and expenses assigned to the repair shop.
Key Requirements
* Bachelor's Degree or equivalent internationally recognized university qualification.
* 12 years of related work experience in aviation.
* 8+ years' experience in an aviation organization, minimum of 3 years of managerial experience.
* Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.
* Excellent working knowledge of global civil aviation regulations and requirements.
* In-depth knowledge of Airworthiness regulations.
* Able to coach managers and develop high-performing teams.
* Solid understanding of financial controls and budgets.
* Able to understand and oversee service deliveries to customers within assigned area, meeting contractual commitments in an efficient and cost-effective manner.