About the Role
We are passionate about cloud computing and strive to provide world-class support to our customers.
Why We're Important
AWS Engineers work closely with customers to resolve complex issues, using advanced monitoring and troubleshooting solutions.
Opportunities for Growth
* Learn and utilize cutting-edge technologies
* Apply advanced troubleshooting techniques to meet customer needs
* Interact with leading technologists worldwide
* Collaborate with AWS architects to resolve customer issues
* Provide feedback to internal teams to improve services
* Drive customer communication during critical events
* Work in a follow-the-sun model with global support sites
* Enjoy career advancement opportunities within AWS Support
Requirements
* Experience in network and operating system support
* Experience with virtualization, orchestration, and cloud computing
* Experience with database administration and software development
Preferred Qualifications
* Bachelor's degree in computer science or equivalent
* Experience with continuous integration and delivery
* Experience in information security and compliance
About Amazon
We are an equal opportunities employer committed to diversity and inclusion. Protecting candidate data is a top priority.