Principal Duties and Responsibilities
The Homecare Supervisor is responsible for planning and implementing initial homecare assessments and care plans with service users. They report to the Client Care Manager and attend weekly meetings with the wider Clinical Team to ensure consistent service levels and high standards, providing a single point of contact within the team in a partnership arrangement.
Duties:
* Work with a team to ensure satisfactory service.
* Plan and implement initiatives for prospect service users requiring a managed solution service.
* Carry out orientation and supervision of new staff as requested.
* Deliver assessment protocols to agreed standards.
* Maintain documentation on service users' care provision.
* Visit clients during their service provision, reviewing updates, delivery of service, and feedback.
* Conduct checks, complete client and staff feedback forms.
* Monitor client satisfaction.
* Prepare for and participate in HSE and internal audits.
* Work as part of a regional team, traveling throughout CHO 5.
* Attend meetings with the HSE and other stakeholders as required.
Requirements:
* Full QQI Level 5 award in Healthcare Support.
* Previous experience in a similar role.
* Full, clean driver's license and access to own transportation.
* Proof of up-to-date certifications in mandatory courses like Patient Moving & Handling and CPR.
* Willingness to undergo Myhomecare Garda Vetting.
* Excellent interpersonal skills, ability to work independently, and manage time effectively.
* Strong written and oral communication skills, with a high level of attention to detail and proficiency in basic IT systems.
About Us:
We have over 140 employees across 8 offices in Ireland and the United Kingdom, offering a local and personal service with a national and international reach.
Organisational Benefits:
* Commitment to providing a positive employee experience with opportunities for growth and career progression.
* Awards and recognition as one of the Best Places To Work in Ireland and Europe.
* Gold Award by Investors in Diversity for commitment to Diversity, Equity, and Inclusion.
* Myhomecare Care Academy for improving staff quality through upskilling opportunities and career advancement.
What We Offer:
* Competitive financial and benefits package.
* Flexibility and smart working practices.
* Health and wellbeing initiatives.
* Career development and progression opportunities.
* Further learning and development opportunities.
* Vibrant sports and social club.
Core Values:
* Customer-focused.
* Accountability.
* Responsibility.
* Empowerment.
* Effective communication.
* Respect.