Reinforce our broadband company's financial stability by excelling as a Credit Controller in Waterford with a dynamic hybrid work model.
This is an exceptional opportunity to advance your career and take on new challenges.
You will be responsible for overseeing the daily collections process for a portfolio of customers, generating statements for team members, and providing outstanding customer experiences.
Key Responsibilities:
* Account and statement reconciliation
* Evaluate and optimize the timely and accurate collection of current and aged debt income within the Credit Control/Accounts Receivable Department.
* Resolve customer billing issues, reconcile account discrepancies, and effectively manage disputes.
* Configure new customer accounts and conduct thorough credit checks.
* Post payments and allocate cash to relevant accounts.
* Routine sales invoicing to customer accounts.
* Oversee supplier rebates and manage Direct debit files.
* Collaborate with sales teams and customer success team members to resolve A/R issues.
* Perform monthly duties to finalize sales and bring records up-to-date.
* Execute month-end invoices and statements.
* Familiarity with Professional Services Withholding tax regulations.
* Prioritize excellent customer service and contribute to a cohesive team environment.
* Take on other assigned tasks and responsibilities to support the Accounts Receivable Department.
Requirements:
* Previous experience in a comparable role.
* Understanding of billing procedures and effective collection techniques.
* IT/Distribution industry experience is beneficial.
* Familiarity with Nav Dynamics systems is advantageous.
* Proficiency in MS Word and Excel.
* Able to adapt to high-pressure situations and prioritize multiple responsibilities.
* Motivated individual who can thrive under deadlines.