About the roleTesco is a values-led business and we are committed to building a better Tesco and to support our colleagues in Serving Ireland’s Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and to help to make their lives more manageable and enjoyable. Tesco Ireland is committed to developing individuals' talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude.THE ROLETesco Ireland is currently seeking to appoint a Line Manager who will have responsibility for supporting and leading a department and a team of people to deliver the best shopping trip for our customers. This role will report to the Deputy Manager and will ensure that we are serving Ireland's shoppers a little better every day.You will be responsible forCreating an inspiring and welcoming environment for my colleagues and customersBe responsible for the store when the Store Manager/Deputy Manager are not presentEnsure that my team are fully trained and validated in their roleCreating an environment of two-way communication, inspiring a culture of trustCoaching and managing colleagues to enable them to deliver their daily priorities and be in the right place at the right time to enable them to deliver our customers’ needsReview reports and systems to enable you to deliver the right improvements for customers and colleaguesDriving a culture of zero food waste, managing date codes and making sure no food suitable for human consumption goes to wasteRecruiting the best colleagues for our team, selecting those passionate about our customersUnderstanding the cleaning specifications for your store and ensuring that the plan is delivered through your team and by leading by exampleManage stock control activities, warehouse layout and processes to ensure all colleagues can complete their routines right first time.Root causing any incorrect prices, overcharges, refunds and label routines to ensure customers are charged the correct price at all times.Manage the front-end operation to ensure that customers do not queueRecognise when colleagues give great service and give feedback where necessary in relation to poor colleagues not giving great service.You will needFor the ‘Line Manager’ role you have a demonstrated track record of:Being passionate about delivering the right way for customers and colleaguesBeing adaptable and agile in your thinkingDelivering key objectives in a fast-paced environmentBeing the ‘Go To’ person for all queries for your departmentShaping and influencing at the most senior levelPrevious Retail Experience preferred in a similar roleWhat’s in it for youWe offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:Competitive Salary from €37,500Bonus Scheme*Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long, these various discounts can be extended to a family member with a 2nd Clubcard available.*Life AssurancePension Scheme*Save As You Earn Scheme*Paid Family LeaveBike to WorkLong Service AwardsCommuter SchemeWellbeing Initiatives*Entry requirements and rules of the scheme applyAbout usOur vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.Tesco has operated in the Irish retail market since 1997, and with 163 stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland.We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. For further information on the accessibility support we can offer, please click http://roi.tesco-careers.com/accessibility/
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