Do you love sports or have a passion for great customer service?
You will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis.
In our exciting, dynamic betting shops no two days are the same and you'll have the chance to contribute to a team that wins together and does what's right by our customers.
Key Responsibilities
* Deliver outstanding customer service.
* Always urge safer gambling.
* Take bets on a wide range of sports and events.
* Process customer transactions including cash handling.
* Help demonstrate our products & betting terminals to customers.
* Handle customer complaints or concerns with empathy and problem-solving skills.
* Work towards defined targets and goals.
* Maintain high shop standards.
* Open or close the shop as needed.
Working Patterns
Our shops can be open from Monday to Sunday 8am - 10pm depending on the location.
This includes weekends and bank holidays.
Your typical weekly rota will be made up of a blend of long opening shifts (once you've completed your training), long closing shifts and shorter evening shifts, and will vary week to week.
As a key holder you will be responsible for opening and closing the shop.
What We Offer
* Optional overtime subject to availability.
* Pension Scheme and annual ShareSave.
* Discounts with hundreds of retailers through Entain Deals.
* Healthcare and wellbeing support.
* Development opportunities.
About Us
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance.
We believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
We're committed to creating a diverse, equitable and inclusive future for our people, and the wider global sports betting and gaming sector.