Job Description:
We are seeking a driven and progressive customer service professional to join our team in Cork City Suburbs.
This role offers a competitive salary and a hybrid working model, providing ample opportunity to learn the business from the core and excel within a fast-paced atmosphere.
Main Responsibilities:
* Create a positive and informative experience for customers and their queries.
* Maintain internal communication between departments to address customer requests.
* Ensure utmost attention to detail regarding GDPR compliance.
* Input data across various systems to keep member records up-to-date.
* Stay current with business changes and attend training sessions.
* Deliver an all-encompassing satisfying customer experience.
Ideal Candidate:
* Demonstrate excellent communication skills in both verbal and written formats.
* Show immaculate attention to detail.
* Possess a love for problem-solving and creating efficient ways to resolve customer issues.
* Excel under pressure while maintaining professionalism.
Benefits:
* Hybrid working model
* Bike to work scheme
* Company events
* Employee assistance program
* Employee discount
* Flexitime
* Gym membership
* On-site parking
* Private medical insurance
* Wellness program