The 5* College Green Hotel Dublin, Autograph Collection (part of the MHL Hotel Collection and Marriott International) has an excellent opportunity for an experienced Assistant Lounge Manager to join our team.
This is an important management position working closely with senior hotel management. The role holds responsibility in the areas of guest satisfaction, profitability/revenue generation and the smooth operation of the bar.
The College Green Hotel Dublin is a luxury 5-star Dublin City hotel. Enjoying an enviable location on the doorstep of Trinity College Dublin and Grafton Street, a renewal and calming experience awaits each guest. Legendary and personalized service from the team ensures a memorable trip to this vibrant and historic city.
About the role:
* Participate in the preparation of the annual departmental operating budget and financial plans.
* Monitor budget and control expenses with a focus on food, beverage, and labour costs.
* Provide a clear business plan for Food & Beverage in conjunction with Outlet Managers for Yearly Revenue and Marketing Plan.
* Communicate all revenue targets to all leaders and support all employees to reach the collective goals.
* Create action plans in response to revenue results to improve on target areas as indicated by the results.
* Adjust Payroll and other expenses according to business mix anticipated.
* Adjust operations according to business mix, without loss of quality or established standards.
* Analyse daily and monthly results and implement strategies to improve Average Checks, Covers and profitability.
* In partnership with the Events team, identify additional sales opportunities to enhance revenue.
* Drive promotions that deliver great dining experiences for guests at a good value.
* Manage local food and beverage marketing programmes for the hotel; participate in and maintain system-wide food and beverage marketing programmes and promotions.
* Monitor local competitors and industry trends.
* Ensure all credit and financial transactions are handled in a secure manner.
* Work closely with key suppliers, ensuring the best quality products and favourable pricing.
* Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.
* Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
* Educate and train all team members in compliance with local laws and safety regulations. Participate and lead training sessions and act as an example for performance standards.
* Ensure employees are properly trained on quality and service standards, have the necessary tools and equipment, and are empowered to carry out job duties.
* Conduct quarterly appraisals with direct reports, providing guidance towards personal competency & technical training & development opportunities.
* Conduct performance or disciplinary related reviews with direct reports as necessary on a timely basis.
* In conjunction with HR Manager and Group Training Manager, develop and implement Training programme for F&B Department.
* Active participation in all parts of the recruitment process – screening applications, interviewing and contract offer.
* Value the significant benefits of employee retention and support all programmes that focus on this area.
* Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.
* Ensure that all food and beverage facilities space are cleaned, vacuumed and properly stocked according to anticipated business volume.
* Notify engineering immediately of any maintenance and repair needs.
* Establish and achieve quality and guest satisfaction goals.
* Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
* Review and approve menu design and concepts with Executive Chef.
* Conduct proper food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
Ideal candidate will possess:
The ideal candidate will have at least 2 years of experience in a Food & Beverage supervisory role in a high-quality environment.
Benefits:
* Marriott Hotel discounts
* MHL Hotel discounts
* Opportunities to work with international Marriott brands
* MHUB online Training & Development Platform
* Employee recognition awards
* Employee meals
* Birthday gifts
* Gifts for parents of newborn babies
* Life insurance
* Sick Pay Scheme
* Training & Development Programmes
* Bike to Work Scheme
* TaxSaver Scheme
* Subsidised taxis for late work
* VHI Employee Assistance Programme
* Recommend A Friend Scheme
* Social events
* Sporting events
* Discounted gym membership
* Discounts in MHL Food & Beverage outlets
About the MHL Hotel Collection:
MHL group is a renowned portfolio of well known, high profile hotels throughout Ireland. Our core business rotates around our exceptional people. We provide a comprehensive on-boarding, upskilling and professional development process.
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