Company DescriptionServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.® We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.Job DescriptionWhat you get to do in this role: The Sales Development Representative builds sales pipeline while achieving monthly, quarterly and annual sales objectives. Establish, develop and grow new business relationships over the phone with influential contacts within Key Accounts. Understand an organization’s business drivers, challenges, pain points Identify new sales opportunities and pass leads to Account Executives Partner with Account Executives to effectively create regional territory plans Utilize and leverage internal and external technology to identify, develop and manage marketing leads effectively, including sources such as CRM, social media, search engines and press releases QualificationsTo be successful in this role you should have: Prior experience with telemarketing, lead generation, or cold calling A general understanding of Information Technology and SaaS offerings Excellent listening, verbal and written skills Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues A growth mindset, consistently working to improve your skills and adapt in a constantly changing environment Humble confidence, and the ability to differentiate yourself to customers Travel for training and/or meetings may occasionally be required Additional InformationServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or (email protected) for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.