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Avoca operates in 13 locations across the country.
After all this time, the ethos of Avoca remains the same.
We cherish our time-honoured traditions, which have been lovingly passed down through several generations.
Our skills might be steeped in a long and rich tradition, but our attitude is to look to the future.
We are now heralded as one of Ireland's most exciting retail stores, with a host of award-winning cafes, restaurants and food markets crammed with artisanal ingredients from near and far.
About the Role The Garden Centre Manager will be responsible for all Garden centre product, including Plants, Pots, Fertilisers, Composts, Bulbs, Seeds, Tools, Garden Accessories, Sundries, Furniture, Gifts, and Decorative items.
They will lead the Garden Team in all aspects of Sales growth, margin attainment, income protection, stock control, cost control, customer service, training, and health and safety.
The Garden Centre Manager will ensure Avoca continues to lead the market in quality, choice, and variety of garden offerings.
Roles and Responsibilities Customer Service: Ensure a high level of customer service is adhered to throughout the store, handle any customer complaints appropriately, escalating where necessary.
Cash Management: Performing end of day cash and accurate lodgement reporting, safe counts, and cash drops.
Correct use of Meridian to input cash/safe details.
Staff Training and Development: Ensuring all employees are adequately trained in areas such as tills, customer service, merchandising, and manual handling safety.
Order Processing: Adhering to order schedules and processes, from both internal and external suppliers, creating POs and maintaining excellent supplier relationships.
Stock Management: Cycle count and stock management, minus and variance reports, end of quarter/year counts etc.
Team Management: Ensure the front line and all members of your team are fully trained, motivated, and efficient in their duties.
Brand Guardian: Act as a brand guardian to ensure consistency across the breadth of our offering.
Minimum Requirements: 5-10 years' experience in a high-end customer-facing retail business.
Highly organized with an ability to multi-task, prioritize, and work to tight deadlines.
Must be strategic, commercially minded with a clear vision and a passion for retail.
Proven track record of seeking responsibility.
Excellent customer service skills - the ability to go 'above and beyond'.
Be a creative and innovative thinker.
Great problem-solving skills.
Why work with us?
We're always on the lookout for likeminded folks to join our merry band of men and women.
So, apart from coming to work with your amazing teammates every day, we also offer the following benefits:
Daytime only hours Pension Scheme Professional Development Health & Wellness Programmes Employee Assistance Programme Employee Share Purchase Plan Employee Referral Bonus Family Friendly Policies Life Assurance Benefit Cycle To Work Scheme Avoca is an equal opportunities employer.
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