Job Description
As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance.
Key Responsibilities:
* Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
* Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
* Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.
* Interface with internal data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
* Work on concurrent projects, sometimes in multiple geographical regions.
* Initiate and lead engineering audits including on-site visits within Amazon's owned or colo data centers. Produce reports outlining risks with recommended mitigations and remediations
* Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.
About the Role
This role is key to Amazon's vision of being the world's most customer-centric company. As an Amazon Critical Infrastructure Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale.
Requirements:
* Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty.
* Are organized and have the ability to set priorities and meet deadlines and budget.
* Possess leadership and problem-solving skills.
* Have the ability to develop solutions and execute plans on complex projects.
* Possess excellent communication and writing skills, attention to detail, maintain high quality standards.
* Are detail and data oriented.
* Have experience managing engineering projects and consultants.
* Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design).
* Are adaptable and inclined to get into the field to see things up close.
About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
Diversity Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
About Amazon
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.