Assistant Store Manager at Armani Outlet - Kildare Village
As the Assistant Store Manager, you will play a pivotal role in supporting the overall success of our store. Reporting directly to the Store Manager, you will be instrumental in driving sales, providing exceptional customer service, and guiding a team towards the store's profitability and growth.
Responsibilities:
* Analyse sales and performance data to identify trends, opportunities and areas for improvement and provide recommendations to the Store Manager.
* Train and empower the store team to deliver exceptional performance in all areas of responsibility including product skills, customer service, CRM, VM, remote and shop floor sales.
* Ensure all team payroll changes are communicated to HR.
* Support the Store Manager in effectively managing the staff rota to ensure floor coverage and smooth store operations.
* Assist the Store Manager in the completion of administrative responsibilities (sales reports, petty cash, shipping records, vendor records, HR records etc.).
* Build and maintain relationships with customers and actively engage in building customer loyalty.
* Assist the Store Manager to effectively manage daily team briefings.
* Support Store Manager in team recruitment, onboarding, and training of new staff.
* Oversee the delivery of goods to ensure timely and efficient stock management.
* Support career growth by identifying potential paths and encouraging professional development while continuously reviewing team performance.
* Address employee concerns, conflicts, and issues with a supportive and empathetic approach.
Qualifications:
* Excellent leadership and team management skills, with the ability to motivate and develop a diverse team.
* Excellent communication and interpersonal skills.
* Strong organisational and time management abilities with attention to detail.
* Knowledge of visual merchandising standards and inventory management.
* Ability to analyse data and make data-driven decisions.
* Strong sales and customer service orientation, with the ability to build and maintain customer relationships.
* Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Benefits:
* Competitive salary and bonus opportunities
* Generous employee discount on all Giorgio Armani products
* Employee Assistance Program (EAP) - providing access to medical and mental health support services
* Exciting career development opportunities within a global luxury fashion brand
* Vibrant and inclusive work environment that fosters creativity and personal growth
Giorgio Armani is an equal opportunities employer, committed to treating all current and prospective employees equally.