IT Support/Facilities Lead
Job Summary
We are seeking a highly proactive IT Support/Facilities Lead to join our team in Tralee. This role requires the ability to effectively manage and maintain all IT and facilities needs, ensuring seamless operations for both internal and external stakeholders.
Responsibilities
* Provide prompt and efficient resolution of technical issues.
* Oversee the management of IT infrastructure and support ticket system.
* Coordinate new hire onboarding and deliver comprehensive IT training.
* Facilitate facilities maintenance and establish strong vendor relationships.
* Lead inventory management and office logistics efforts.
* Drive continuous improvement initiatives in IT and facilities operations.
* Maintain accurate documentation and provide exceptional customer service.
Requirements
* A minimum of 2-3 years of experience in IT support.
* Excellent communication and problem-solving skills.
* Ability to multitask and work independently.
* Proficiency in Office 365 and Microsoft Azure services.