DevOPS/Systems Engineer, Managed OperationsJob ID:
| Amazon Web Services Development Center Germany GmbH - R28
AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in cloud operations.
As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.
Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology.
A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC.
The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers.
If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry.
As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS.
Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.
A day in the life involves operating and improving one of the largest software systems.
You will review the operational health of the services in your team's care, write actionable bug reports, and execute changes following a change management process.
You will also help resolve your team's backlog of operational issues and develop scripts to improve diagnostics.
You will be required to occasionally participate in an "on-call" rotation to resolve incidents occurring out-of-hours.
Eligibility requirementsFluency in written and spoken English is requiredSuccessful applicants must have the legal right to work in GermanyAmazon will provide relocation support for successful applicants relocating within the European UnionBASIC QUALIFICATIONSExperience supporting cloud systems or other services.
Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systemsProficient executing standard operating procedures and following operational best practicesKnowledge of scripting processes in a language such as Bash, Python, or Ruby or coding software applications in a modern language such as Java, TypeScript, or similarPREFERRED QUALIFICATIONSExperience working cross-organizationally and leading strategic team efforts requiring work from multiple team membersExperience performance tuning software applications and optimizing fleet utilizationExperience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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