Assistant Housekeeping Manager
We are on the search for our next Assistant Housekeeping Manager to join our multifaceted career path in a highly dedicated and meticulous team.
Main Responsibilities:
* Implement and uphold the Standard Operating Procedures (SOPs) for our Housekeeping department, ensuring strict adherence to Staycity Group's quality standards.
* Maintain the property's presentation and hygiene standards, consistently meeting the company's high-quality benchmarks.
* Manage customer interactions and assist with daily operations and administration of the Housekeeping department.
* Inspect all goods received by the Housekeeping department, checking for quality and quantity.
* Maintain accountability for all Housekeeping equipment and guarantee its optimal functionality.
* Keep sufficient inventory levels and make timely purchases when required.
* Provide training, guidance, and supervision to the Housekeeping team.
* Evaluate individual and team performance against set objectives.
* Cultivate collaborative relationships with other departments and foster effective communication and teamwork across the organization.
Requirements:
* Proven track record in hotel or hospitality, with prior experience in housekeeping.
* Exceptional eye for detail, ensuring our apartments meet our high standards.
* Outstanding communication skills and the ability to lead and motivate a diverse team.
* Dedication to providing exceptional customer care and the ability to expertly handle any guest concerns or complaints.
Benefits:
* Paid Maternity, Surrogacy, Adoptive & Paternity leave
* Generous holiday allowance
* Matched pension contributions
* Annual Bonus
* Discounted rates for overnight stays
* Refer and earn scheme
* Tax Saver commuter scheme
* Cycle to work scheme
* Education Support
* Volunteer days
* EAP: Support for you and your family when you need it