Job Title: Deputy Manager
**Role Description:**
We are seeking an experienced and passionate professional to join our team as a Deputy Manager at Respond Family Hub in Dublin 9. As a key member of our homeless services team, you will play a crucial role in supporting families in Supported Temporary Accommodation (STA) to work towards securing long-term accommodation.
**Key Responsibilities:**
* Admit families to the service, ensuring they receive a comprehensive induction
* Ensure the day-to-day operations of the service align with Respond's policies and procedures, emphasizing trauma-informed practices
* Take a senior role within the staff team, assisting with lead responsibilities as agreed with the Manager
* Provide keywork to designated families, working alongside the Manager to maintain professional records of work with service users
* Liaise and support project workers to explore housing options and support needs, incorporating trauma-informed approaches
* Collaborate with local authorities, housing providers, healthcare services, and other stakeholders to coordinate services and support for service users
**Requirements:**
* Undergraduate degree in Social Care, Social Policy, Addiction Studies, Social Science, or Housing & Welfare
* Proficiency in standard office software (Microsoft Office Suite: Word, Excel, PowerPoint, Outlook)
* Familiarity with digital communication tools and platforms (e.g., Microsoft Teams, Zoom)
* Experience with systems such as Pathway Accommodation & Support System (PASS) or other relevant databases
**Desirable Skills:**
* Leadership experience
* Understanding of homelessness and the needs of homeless families
* Excellent interpersonal, communication, and leadership skills
* Ability to motivate and work effectively with staff and service users
**Working Conditions:**
* 40 hours per week, flexible across Monday-Sunday
* Participate in on-call rotation, providing 24-hour support to services
**Garda Vetting:**
Garda vetting will be conducted on an ongoing basis
**Closing Date:**
The application deadline is Friday, 14th March 2025