Position Summary:
To achieve the personal objectives set down by Clinique and to contribute to the success of the account.
To promote and maintain Clinique’s image and reputation to the customer.
Key Responsibilities:
1. Retail Sales
* Achieve the targets set by the Company as communicated by the counter manager.
* Be proactive in ways to increase sales opportunities and service standards.
* Identify features and benefits of products providing consumers with relevant information.
* Demonstrate a thorough understanding of the Brand and product.
* Provide personalized service to our customers in order to meet customer expectations and achieve sales targets.
* Maintain an up-to-date awareness of new stock, best sellers, out of stock categories and layouts.
* Act as a role model and encourage colleagues to achieve agreed standards.
* Understand the company culture and promote the Brand image at all times.
1. Merchandising
* Preserve merchandising displays and ensure counter hygiene standards including testers and fixtures.
* Ensure all VM, counter hygiene and brand guidelines are communicated and adhered to.
* Report all Health and Safety/ maintenance issues to your Counter Manager and SEE immediately.
2. Education
* Complete self-learning of elearning/ onboarding modules as set out by counter manager.
* Build relationships with key agency partners to train/ coach agency staff/ generic teams.
* Work individually or as part of a team to offer high-touch personalized Clinique Travel Retail services to all our customers.
Qualifications:
* Adhere to appearance guidelines and personal standards.
* Passion for Clinique Brand.
* Ability to learn quickly and compliant in nature.
* Ability to hold an engaging conversation.
* Possess and act upon initiative.
* Effective communication, organizational and prioritization skills.
* Ability to work independently, under pressure and self-motivated.
* Ability to work Travel Retail hours including 4am starts, evenings, weekends, and special events in a fast-paced work environment.
* Previous experience in retail.
* Previous management experience within similar roles.
* Applicants must have an in-date passport to work in the airport.
* To obtain an airside pass, you must provide a checkable 5 years work/education history and have a satisfactory security clearance.
* Applicants must be able to provide proof of right to live and work in the country if invited to attend for an interview.
Job: Retail - Store
Primary Location: IE-L-Dublin
Job Type: Standard
Schedule: Part-time
Shift: Variable
Job Number: 2411743
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