Job Title: Operations Manager
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About the Role:
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Key Responsibilities:
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* Oversee all operational aspects of the property to ensure seamless day-to-day functioning.
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* Lead and manage cross-departmental teams, including front-of-house, housekeeping, and food & beverage.
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* Uphold and exceed customer satisfaction standards, delivering a world-class guest experience.
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* Ensure compliance with all health, safety, and regulatory requirements.
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* Analyze operational performance and implement strategies to improve efficiency and profitability.
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* Collaborate with senior management on business development and staff training initiatives.
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Requirements:
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* Proven experience in a similar role within the hospitality industry, preferably in a 4- or 5-star property.
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* Strong leadership and communication skills with the ability to motivate teams.
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* In-depth knowledge of operational processes within the hospitality sector.
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* Excellent problem-solving skills and attention to detail.
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* Ability to thrive in a dynamic and fast-paced environment.
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What's On Offer:
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* A competitive annual salary.
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* The opportunity to work in a luxurious setting with a dedicated team of professionals.
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* Career growth prospects within a leading hospitality environment.
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