Project Coordinator - Content 6 Month Contract
Cpl Marketing Recruitment seeks a Project Coordinator for a Global Tech Company on a 6-month contract.
Job Description
As a Project Coordinator, you will collaborate with the Digital Customer Success team and diverse global project teams to create, write, and review customer-facing content for priority initiatives. This includes reviewing GenAI written content, ensuring grammar, punctuation, tone-of-voice, and accuracy, as well as creating new content, copy, blog posts, presentations, or articles, aligning with brand guidelines, product information, and tone-of-voice.
Responsibilities:
1. Provide content review and testing support for customer communications developed by generative artificial intelligence models.
2. Review new content generated by GenAI, focusing on user details and context, and fix inaccuracies to respect the overall theme and intent of the messaging.
3. Create new content for digital customer success initiatives and/or customer-facing experiences, following brand guidelines, tone-of-voice, and ensuring thought leadership or product information accuracy.
4. Ensure style guides and language syntax requirements are met by resolving inconsistencies and errors in grammar, spelling, punctuation, and copy design.
5. Source and validate all copy components such as resources, links, videos, and email copy.
6. Follow established workflows to consistently track and report any inaccuracies to technical teams and support testing/content review sprints.
Qualifications Required
Requirements:
1. Native or fluent English speaker.
2. Bachelor's degree in journalism, Marketing, PR, Arts, or another related field.
3. Proven experience as a writer/editor, copywriter, journalist, or content tester.
4. Experience with Generative-AI content creation (e.g., prompt building) and content management (e.g., prompt refinement or output reviewing).
5. Experience with cross-functional collaboration.
6. Attention to detail and experience managing fast-paced projects.