Job Title:
Corporate Receptionist/Showroom Host
About Us:
Audi Limerick, located on Ballysimon Road in Limerick, is part of Joe Duffy Group, Ireland's leading motor retailer. Our group represents 13 brands across 24 locations with a team of 650 employees.
In 2023, Joe Duffy Group was named the 9th Best Employer in Ireland by the Sunday Independent.
The Role:
We are seeking a dynamic and ambitious individual to join our showroom as a Corporate Receptionist/Showroom Host on a part-time Saturday only basis.
Main Responsibilities:
* Provide exceptional customer service and ensure a positive experience for all customers who visit or contact our dealership.
* Greet customers promptly and efficiently with warmth and professionalism, setting the tone for the entire showroom.
* Retain ownership of customers until Sales, Service, Parts, or other departments have dealt with them.
* Build rapport with waiting customers and ensure they are not left unattended for long periods.
* Welcome customers and visitors to the showroom with hospitality, providing refreshments as required.
Duties and Responsibilities:
* Familiarize yourself with daily operations within the Reception Department.
* Bring any issues affecting department smooth operation to the attention of Head of Sales or Aftersales.
* Maintain good working relationships with management and colleagues to achieve company goals.
* Ensure the Reception area, Customer Coffee Area, Lounge area, Children's play area, and Kitchen are kept clean and tidy at all times.
* Ensure catering supplies are fresh, well-presented, and accessible to customers.
* Take full responsibility for tasks ensuring efficient operation within the Reception area and department.
* Notify managers of equipment breakdowns or damage.
* Action reasonable requests from Senior Management.
* Take an active part in upholding the company's health and safety policy.
* Comply with company legislation outlined in employment conditions.