We are looking for exceptional people to join our diverse and multi-cultural team.
This is a fantastic opportunity to create the digital future for our organisation using the very latest SAP technologies, creating sustainable business benefits and supporting the execution of Divisional strategies.
As we are creating a new internal SAP competency, this presents a great opportunity for learning and career development in this full-time position.
We are now recruiting for a Change Management & Training Lead for a permanent role in our Dublin Office.
The change management and training lead is a key position within continuous improvement and the digital initiatives.
The role will enable the successful adoption of digital transformation initiatives through a focus on people, including driving engagement and readiness for changes to business processes, technology, job roles and organisation structures.
The role is responsible for all change management and training related activities for the implementation from impact assessment, stakeholder engagement and communications through to end user training and business adoption.
The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and minimizes resistance to change as well as being actively engaged in the development and delivery of the training program to the impacted stakeholders.
MAIN RESPONSIBILITIES Establish a change management approach and plan for programs, projects and improvements covering a broad range of deliverables such as change impact analysis, business readiness, organisational change, training, organisational design, communication and a change network.Develop a change strategy and plan to support the adoption of the technology changes, business transformation and improvements while minimising resistance.Lead and manage business readiness activities through all programme or project phases.
Cultivate engagement and acceptance among the business to maximise adoption and benefits.Identify risks and develop risk mitigation tactics.Apply a structured methodology to assess business change impact, identify stakeholders and roles, determine training needs and evaluate change readiness.Collaborate with business stakeholders to develop the rationale for change, lead the development of communication material and drive the appropriate messaging and communication of the technology platform across the business.Oversee learning programs that may include e-learning, instructor led training, simulations, standard operating procedures, job-aids, videos, process walkthrough workshops and other channels.Plan, coordinate, and support the delivery of training to end users while working alongside process teams and learning partners.Engage with and provide guidance of training standards to the process teams in the development of training content.Plan and develop training content that embeds the change impacts.Monitor the training program and content to ensure that they are effective and up to date.Create an environment that supports continuous connectivity, collaboration and learning.EXPERIENCE 5+ years experience in a similar role leading complex change management and/or training initiatives in a large scale transformation or multinational organisation preferredExperience identifying change impact in organisations including the development of new organisational designs preferredExperience designing and delivering enterprise-level training programs for adoption of new technology platforms or improvementsExperience working with instructional design frameworks, such as SAM or LLAMA, and authoring tools for training content development.
(e.g.
Articulate Storyline, Captivate, Camtasia) preferredExperience working with digital adoption platforms (e.g.
SAP EnableNow, WalkMe) desirableKnowledge of supply chain functions, processes and ERP platforms (e.g.
SAP) desirableProficient in manipulating data to enable the management of business change and continuous improvement (e.g.
MS PowerBI) desirableEDUCATION, LICENCES & CERTIFICATES Educated to degree levelCertification in change management preferred (e.g.
PROSCI, APMG)Certification in training or instructional design desirable (e.g.
CPLP, CELP, COLF)OTHER: Ability to travel globally as requiredWhat we offer:22 days annual leave4 Company DaysDefined Contribution PensionOnsite gymVHI Health InsuranceLife & Disability InsuranceHealth & Wellbeing Initiatives – onsite massage therapist, gym membership, wellbeing seminars, bike to work scheme, etcFlexible start & Finish timesLocation: Dublin, Ireland (Dockline, Mayor Street, IFSC, Dublin 1).
Reporting to: Head of Change Management & Training
The closing date for applications is 23rd May 2025.
Applicants must be eligible to work in the EU or hold a valid permit to work in the EU.
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