We are looking for experienced experienced Banqueting Supervisor to join the team in Mount Juliet Estate .
The ideal candidate must have a minimum of 1 year's experience working in a busy high quality hotels or restaurants, and be flexible to work week day, evening and/or weekend shifts.
You must speak fluent English and work to a high standard in customer service.
We are looking for someone who is out going, friendly and ambitious to join our expanding team.
Responsibilities To strive at all times to exceed the expectations of all customers within the hotel and to do so in a pleasant and efficient manner in accordance with established standards in the hotel.
To assist the Bar & Restaurant Managers in maximizing revenue through promotions, new products and special offers. To serve all beverages in accordance with hotel standards and training provided while following good customer care practices. To adhere to all Health & Safety, Hygiene and Cashiering Procedures. To handle customer queries and complaints in a professional, efficient manner. Ensure all inquiries for wedding, banqueting and conference business are handled professionally.
Ensure that all conference and banqueting inquiries are dealt with in a professional manner and the correct booking procedure carried out at all times Overseeing the smooth operation of all weddings, functions and conferences in the hotel.
Ensure that all inquiries are followed up and detailed information recorded for confirming the booking.
Liaise with the Executive Chef/ Head Chef and the kitchen team prior to and during events to ensure that any specific requests are met Ensure that you liaise with the reservations team in order to co-ordinate the room bookings for weddings and conferences.
Actively maintain and develop the operating standards, carry out any other duties as required. Requirements Previous experience working in a busy restaurant and bar environment essential.
Strong communication, interpersonal and organisational skills essential as is the ability to work as part of a team and on own initiative.
Knowledge of Whiskeys, Wines and Cocktails Strong customer focus essential.
Strong customer service skills Good communication skills Benefits Include:
Competitive Pay Employee Assistance Program International Hotel discounts Staff Meal Uniform Training & Continuous Professional Development Complimentary Health Club Access Why Join our team? Be part of an award-winning, certified Best in Hopsitality, globally recognized luxury hotel.
Collaborate with a passionate and dynamic team dedicated to excellence. Enjoy competitive compensation, benefits, and opportunities for professional growth. Shape the future of an iconic brand while creating unforgettable guest experiences. Full Job Description Available on request. We are an equal opportunities employer.