Job Title: Night Nursing Administrator
Reporting to the Night Nursing Team Lead, this permanent full-time role requires 35 hours of work per week with a mix of remote and in-person working.
Weekend work is required, typically one weekend per month, and worked weekends are remunerated with a day off in lieu for Saturdays and double pay for Sundays.
The Irish Cancer Society operates a hybrid working model from a Dublin office, with Wednesday and Thursday office days.
The salary for this position is €31,500 per annum.
About Us
The Irish Cancer Society has a vision to ensure that by 2025, 3 out of 4 Irish cancer patients will survive their diagnosis, and everyone affected by the disease will have access to world-class treatment, care, and support.
We are a community of patients, survivors, volunteers, supporters, health, and social care professionals, and researchers working together to save lives and improve the lives of people affected by cancer.
Our Night Nursing Service provides End of Life care for patients in their homes, allowing them to die surrounded by their loved ones if they wish.
About the Role
This dynamic role involves ensuring all booking requests received by the Night Nursing Service are dealt with efficiently and professionally.
As a Night Nursing Administrator, you will be responsible for liaising with healthcare professionals, recording patient details accurately, creating booking requests, allocating night nurses to patients, and communicating with team leads and other stakeholders.
Main Duties & Responsibilities
* Liaise with the Community Specialist Palliative Care Team (CSPCT) and other healthcare professionals to acquire essential patient information and booking request details.
* Record patient details accurately in Microsoft Dynamics Database (MD).
* Create a booking request in MD and allocate a night nurse to a patient.
* Provide night nurses with patient details and travel distances from their home to the patient's home.
* Communicate and confirm nurse allocation with the CSPCT.
* Ensure all information received over the phone and via email is taken accurately and entered into MD in an accurate and timely manner.
* Communicate with the Night Nursing Team Leads daily regarding the status of bookings.
* Sent emails to relevant CSPCT on a daily basis regarding their booking allocations.
* Maintain accurate records of Night Nurses' availability and non-availability in MD.
* Monitor the number of nights allocated to each cancer and non-cancer patient and alert the Community Palliative Care Team once the patient has received 10 nights. Update MD accordingly.
* Escalate all children and young adult booking requests (CAYA) to the Night Nursing Team Leads.
Requirements
* Possess strong empathy and compassion.
* Be a strong communicator.
* Ability to work well within a team structure.
* Ability to input data quickly and accurately.
* Ability to quickly learn to navigate new systems.
* Professional telephone manner.
* Strong organisational skills.
* Excellent attention to detail.
* Ability to work in a busy environment while maintaining a high quality standard of work.
* Ability to prioritise workloads and meet deadlines.
* Possess the highest degree of integrity and confidentiality at all times.
Qualifications and Experience
Previous administrative and/or data entry experience in any sector is desirable. The Irish Cancer Society measures experience by the quality of the experience gained, rather than the number of years worked.
Experience working in a similar role is an advantage, but not essential. Experience working with CRM systems or customer/supporter databases is also desirable.
Strong IT skills, including Excel and Microsoft Office suite, are required. Strong written and verbal communication skills are also necessary.
The closing date for applications is Thursday 6th March 2025. Please note all CVs are logged through a third-party system for processing.
About Us
The Irish Cancer Society is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
We know that the more inclusive we are, the better our work will be.
We do not require the assistance of agencies.
Benefits
* 23 days Annual Leave a year or Pro Rata equivalent, plus public holidays, Good Friday, and Christmas Eve (if it falls on a working day).
* Service Days - Additional days awarded to reflect long service with the Society.
* Sick Pay Scheme (following Probationary period).
* Flexitime.
* Defined Contribution Pension Scheme (after 6 months).
* Group membership for VHI and HSF (health plans).
* Bus/Rail Ticket Scheme and Cycle to Work Scheme.
* Death In Service Benefit (from commencement of employment).
* Paid Family Leave (Maternity, Paternity, Adoptive, Force Majeure, and compassionate Leave).
* Learning and Development Programmes.
* Educational Assistance (Study and Examination Leave).
* Employee Assistance Programme (EAP).
* Optional Flu vaccine provided.