We are currently recruiting for the position of a Full Time Receptionist to join our Front Office Team.
The hours for the role vary from 8am - 11pm, with the option of early, middle, and late evening shifts to ensure the team is fully covered at all times. The role will include weekend work.
Key Responsibilities
* Ensure the smooth and efficient running of reception, ensuring all guests are warmly and efficiently looked after during their experience in the hotel.
* Implement and adhere to effective controls regarding appointments, guest accounts, cash, and other general duties.
* Handle customer comments and feedback as per standard.
* Answer the telephone appropriately and respond to all messages.
* Ensure that all service provided is in accordance with department procedures.
* Maintain full knowledge of all hotel facilities and opening hours.
What are we looking for?
* Good organisational skills and a professional attitude.
* A professional telephone manner.
* Ability to handle busy situations and manage workload effectively.
* Effective listening skills.
* Excellent communication and strong interpersonal skills.
* Previous Receptionist experience is an advantage.
Benefits of working with us:
* Best Workplace Ireland in Hospitality 2025.
* Great Place to Work Team Award 2025.
* Top 20 Large Best Workplace Ireland.
* Certified Great Place to Work for 3 Consecutive Years.
* Best Place to Work 2024.
* Excellent Employer by Failte Ireland 2023.
* Investors in Diversity Bronze 2023.
* Gold Award for Environmental Sustainability in the Tourism Industry awarded by 50 Shades Greener.
* Full training provided.
* Employee Discounts and Incentives.
* Full nutritious meals provided.
* Free use of Gym and Leisure Centre.
* Employee Assistance Programme - free confidential helpline.
* Active Employee Social Club.
* Company Pension Scheme.
* Company Sick Pay Scheme.
* Career Progression, including opportunities to gain recognised QQI LEVEL 6 third level qualifications.
If this sounds like the role for you, do not hesitate to apply by contacting the People & Culture Department at [emailprotected].
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