Employment Training Administrator South Dublin County PartnershipSICAP Employment Training Administrator Part Time (4 Days Per Week)
Job Title:
Employment Training Administrator Role Purpose:
Working collaboratively within the Employment Training/Employment Supports Team and across the wider SDC Partnership organisation, the post holder will provide high-quality administrative and back-office support to the Employment Training Team.
The successful candidate will also provide support to the team with client engagement including ensuring all client progression follow-ups are recorded on our data base
Reporting to:
Employment Training Programme Manager
Key Responsibilities:
Provide efficient and accurate administrative support to the Employment Training Team, including scheduling, documentation, and data management.
Maintain and update client records in full compliance with data protection regulations and funder requirements.
Support the manager in tracking all referrals into the service, attendance records, Non-attendance and agreed PAPs, ensuring the ACM/IRIS system and Salesforce are accurate and up to date.
Track and record monthly progressions on IRIS to ensure accurate data management.
Assist with the collation of individual and programme files in preparation for internal and external audits.
Assist in preparing reports and presentations as required.
Administer the internal referral process for Employment Service clients, facilitating seamless coordination with other SDC Partnership programme areas.
Client Support:
Conduct monthly follow-ups with clients to monitor their progression toward employment or training goals.
Support with the preparation of client CVs including typing, editing and updating.
Collaboration:
Work closely with the Employment Training Team to ensure alignment of administrative processes and client support activities.
Contribute to team meetings and share insights or feedback to improve service delivery.
Person Specification:
Essential Skills and Qualifications:
A minimum of 2 year's administrative experience.
High level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and database management systems.
Excellent written and verbal communication skills, with strong attention to detail.
Demonstrates strong organizational skills and ability to manage multiple tasks and prioritize effectively in a busy environment.
Strong interpersonal skills, with the ability to engage with our clients.
Experience in data processing and filing using ICT systems.
Desirable:
Experience using Salesforce or similar CRM system.
Background in training, education or a related field.
Familiarity with local employment and training resources.
Own car with full driving license.
Personal Attributes:
Proactive and self-motivated with a positive attitude.
Empathetic and client-focused, with a commitment to supporting individuals in achieving their goals.
Collaborative team player who values partnership working.
Excellent interpersonal skills, self-motivated, flexible and reliableDetail-oriented and committed to maintaining high standards of accuracy.
OtherCarry out any other relevant tasks as assigned from time to time by Senior Manager — Enterprise and Employment.
The above description is not exhaustive and may be required to fulfil other functions as required by the CEO/Board of directors.
Renumeration Package & Benefits:
Salary for this position will depend on experience.
Access to HSF private health insurance.
Eligible for pension scheme after 6 months Employment.
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