Job Description
Field Service Engineer
Ref No: AM18349
Location: County Dublin, Republic of Ireland
Compensation: Competitive salary
Job Title: Field Service Engineer - CNC Laser or Punching machines.
This is an exciting and challenging opportunity for the right candidate to work with high-tech equipment in the metal fabrication industry in Ireland.
Main Responsibilities:
* Work with colleagues to develop expertise on company-sold machinery.
* Install, service, maintain, and repair equipment sold or serviced by the company, primarily Laser or Punch equipment, but also other products.
* Travel to customer sites throughout Ireland and Northern Ireland, with scheduled work to keep engineers within their local region when possible.
* Travel abroad for training purposes and exceptional customer service occasions.
* Prioritize professional responses to customer demands.
* Meet productivity targets defined by the Service Manager.
* Complete administrative tasks promptly, including job reports, part returns notes, overtime sheets, and expenses.
* Gain a comprehensive understanding of company-sold equipment and pursue ongoing professional development.
* Collaborate with staff members to ensure smooth operation of the Service Division.
* Maintain confidentiality where required.
* Follow company safety procedures and prioritize safety during all work activities, including driving company vehicles.
* Observe customer safety instructions at their premises.
Required Skills:
* Knowledge and experience working on CNC Laser or Punching machines.
* Strong IT skills, including Microsoft suite and ability to learn new platforms.
* Excellent written and oral English communication skills.
* Good technical knowledge background and willingness to learn new technologies.
* Flexibility to travel for customer site visits and occasional training at OEM suppliers.