Job Description
As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance.
Key Responsibilities
* Perform design and equipment submittal review for new Data Centers in your region.
* Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
* Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
* Own the design for existing data center upgrades and perform conceptual design which improve availability and increase efficiency.
* Interface with internal data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
* Work on concurrent projects, sometimes in multiple geographical regions.
* Act as resident engineer during new construction projects. Support construction, commissioning.
* Support global projects/audits in the region.
Requirements
* Possess strong engineering judgement and are able to provide recommendations despite uncertainty
* Are detail and data oriented
* Have experience managing engineering projects and consultants.
* Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design)
* Be inclined to get into the field to see things up close.
* Organized and have the ability to set priorities and meet deadlines
* Possess leadership and problem-solving skills
About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.