Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.
Title and Summary
Senior Technical Program Manager. Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Customer Data Management team is looking for a Technical Program Manager to drive our projects to customers with defined timelines and quality. The ideal candidate is passionate, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role:
We are looking for experienced technical program management professionals to join our team and help us build towards the future. Our Technical Program Managers (TPM) conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model. In this role, you will dive deep into the tech stack, integration patterns, organizational capabilities, and company-wide assets that can be leveraged to provide technical solutions to customer problems. You will contribute to the strategies, design choices, and cloud infrastructure necessary to build comprehensive execution plans to deliver high-profile new features and capabilities for our customers. You may drive the execution of a feature through the full stack or may drive a project spanning multiple teams and integrations, reporting meaningful status along the way.
Additionally:
* The scope of this job can be extended to manage a team focused on developing new or enhanced initiatives and responsible for the delivery of high-quality software solutions using agile methodology.
* Are you passionate about building new technology services and interested in sharing that knowledge and passion with others?
* Do you want to be part of an agile software development, collaborative environment?
All About You:
* Bachelor's degree in Information Systems, Information Technology, Computer Science, Engineering, or equivalent work experience.
* You are a hands-on, technical, and people leader who regularly dives deep into everything your team does.
* Your leadership style is based on building trust with your team, peers, and management.
* You are high-energy, detail-oriented, proactive, adaptive, and can work in a dynamic environment.
* You possess strong communication skills - both verbal and written – and can efficiently convey your point to a wide range of audiences.
* You are results-oriented and effectively communicate objectives and how success will be measured to your team and stakeholders.
* You have strong decision-making skills and a bias for action rather than drawn-out analysis.
* You regularly lead retrospection and continually improve as a result.
* You have strong collaborative and organizational skills and value transparency over avoiding scrutiny.
* You understand how to guide an engineer’s career, including performance evaluation, coaching, and motivation.
* Experience with software development methodologies, particularly Agile/Scrum methodologies.
* Management skills to coach co-workers utilizing strong verbal and written communication skills.
* Ability to provide overall business or technical project planning for product enhancements.
* Demonstrated ability to operate with independence and autonomy.
* You are an experienced user of one or more Application Lifecycle Management tools (e.g., Rally, Jira).
* Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.).
* Experience working on programs to define and build cloud-native software products as a platform at scale.
* Enjoys diving deep to understand the platform's capabilities and underlying technologies.
* Proven track record of data-driven decision-making and applying continuous improvement methodologies across teams.
* Demonstrated experience building relationships, partnering with, and influencing dependent teams while commanding respect across the organization.
* Experience in Java/J2EE technologies with Spring Boot framework, REST APIs, JSON, MongoDB or other NoSQL databases, Hibernate, Kafka Messaging, front-end technologies (CSS, HTML, Angular 8 or similar framework), Web & Application Server.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, it is expected that every person working for or on behalf of Mastercard is responsible for information security and must:
* Abide by Mastercard’s security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach;
* Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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