Company Description
Experience something Brilliantly Different with a career with MUFG Investor Services.
Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing.
We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.
Still interested?
Job Description
As part of our global AML team, you will be providing quality client service to Investors in the Luxembourg market. Reporting to the Director, AML, you will:
1. Support senior leadership with driving department initiatives, projects, budget adherence
2. Taking ownership of department deliverables while ensuring adherence to company and department policies and procedures relating to AML, Data Governance and Outsourcing
3. Managing the client integration process and ensuring the experience is professional and positive for all parties involved.
4. Manage as appropriate any sensitive or escalated queries/concerns from Clients, Investors, Fund Managers or internal MUFG Departments adhering to a high quality standard.
5. Manage and own the individual performance of direct and indirect reports through regular one to one meetings, regular performance discussions, career coaching and development as requested, annual performance reviews as per company standards. Assist direct reports with the performance management and development of their teams. Foster a professional environment of encouraging personal and professional development.
6. Be part of internal AML framework and participate in regular service review calls with assigned Client(s), CSMs, and other internal departments.
7. Champion initiatives within your team, encouraging participation, constructive feedback and idea generation from the team members.
8. Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty
Qualifications
9. Extensive experience and knowledge of AML regulations in Luxembourg
10. Diploma or Bachelor's degree preferably in a business-related field or related experience
11. Internationally recognized AML designation is preferred.
12. 7+ years of AML in financial services, fund administration, asset management, banking or client service with minimum of 5 years in a managerial capacity
13. Proven experience in Strategic Project Management in the AML environment
14. Client/customer service management experience and the ability to defuse client concerns and find solutions
15. Proven people leadership skills
16. Proven organizational skills with ability to effectively manage multiple priorities and meet deadlines
Additional Information
Experience something Brilliantly Different with a career with MUFG Investor Services.
Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund financing.
We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.
Still interested?