Career in IBM Software
You'll be part of a team that transforms customer challenges into solutions.
We're a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers.
Our Legacy and Opportunities
Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM Intelligent Automation
We address challenges by helping people become more productive, businesses become more scalable, and systems become more resilient.
We combine human skills with automation and AI to enhance team productivity and improve decision-making.
We help companies digitize and intelligently automate and connect their business processes and systems end-to-end to improve business outcomes at scale.
We assure that all of the applications and systems businesses rely on are always on and perform cost-effectively to deliver the best possible user experience.
About Our Product and Technology Landscape
IBM's product and technology landscape includes Research, Software, and Infrastructure.
Your Role and Responsibilities
As a Client Adoption Specialist, you're responsible for engaging with IBM clients in pursuit of accelerating their deployment of strategic offerings within their production environment, delivering deep technical expertise that leads to successful implementations.
* You will be assigned to work with strategic offerings that include IBM Concert, Watson Code Assistant for Z, and Watson Assistant for Z.
* You will work directly with the end client, planning for and executing implementation plans.
* Collaborate with the assigned IBM account teams as they are responsible for ensuring the right client sponsors and champions are actively involved and upon successful implementation validating key performance measurements have been met.
* Interact with IBM development labs to provide product feedback and engage as needed for product support.
Required Education
Bachelor's Degree
Preferred Education
Master's Degree
Technical Requirements
- 4+ years of experience in managing two or more of the following areas: Operating System administration (Linux, Windows, z/OS), TCP/IP network and LDAP administration, APM solutions on the IBM Z platform, IBM CICS and/or IMS administration, Enterprise COBOL development, Java development.
- Minimum of 2 years of experience in at least two of the following areas: Open Telemetry (OTeL), Ansible Automation Platform, Programming languages commonly used in automation such as REX, JCL, and YAML, Working with Large Language Models and Retrieval-Augmented Generation (RAG) models, Working with Conversational AI, working with VS Code.
Possess robust communication skills, demonstrating the ability to articulate messages clearly and engage audiences effectively. Exhibit intellectual curiosity and a continuous learning mindset, actively seeking out subject matter experts and building relationships to uncover solutions.
Your influence is evident in your ability to drive change at all levels, proactively spotting opportunities, breaking down barriers, and challenging assumptions.
You are highly organized, ensuring timely execution for maximum impact with a proven track record of winning, competing, and driving change agent.
Additional Requirements
Experience in interoperating COBOL and Java within a zOS subsystem is considered a valuable bonus.
About Business Unit
IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient.
IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability.
About Working at IBM
In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.