We are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the lives of over 12,000 people with disabilities, equipping them with the confidence, skills, and self-belief to achieve their expressed goals.
We Welcome All Backgrounds and Abilities!
We are an inclusive employer and encourage applicants from diverse backgrounds, including those with different abilities. We are committed to providing an inclusive and accessible work environment for all individuals. If you require any reasonable accommodations during the application process or once employed, please let us know. Examples of accommodations we can provide include modified workstations, flexible work hours, assistive technologies, or adjustments to communication methods during interviews or in the workplace. Our goal is to ensure that all candidates and employees have the support they need to succeed in their roles.
Join Our Team and Make a Difference!
Job Title: Residential Service Manager and Person In Charge (PIC)
Permanent, 39 hours per week
Location: Logan House, c/o 5B Liosban Industrial Estate, Co Galway
About the Role:
The successful candidate will have responsibility for the daily management of all aspects of operational delivery of the Residential services. You will also be the nominated Person in Charge and will ensure the provision of high quality, responsive and sustainable services in accordance with HIQA regulations and relevant legislation (including Safeguarding of vulnerable adults 2014 and Trust In Care 2005). You will have responsibility for the management of relationships with key stakeholders; these relationships will be managed in close collaboration with the ISM.
The Residential Services Manager is responsible for the leadership of the team and co-ordination/direction of the activities within their services. You are in charge of a designated Centre as the appointed person in charge (PIC). You are responsible for the safeguarding and protection of all residents in the service. You will identify and implement an integrated approach to service delivery across the Group’s suite of services in their network area.
What We’re Looking For:
1. A minimum of 3 years’ experience in management or supervisory role in the area of health or social care.
2. Experience as a leader with strong operational and general management competency.
3. Requires a conceptual understanding of their specialism typically gained through advanced training and extensive experience or a full professional qualification combined with significant practical experience.
4. Experience of ensuring services are run in accordance with HIQA regulations:
* Involves a large element of planning and organisation, due to management of a large staff team or teams or the complexity of activities and planning;
* Identifies and assesses service challenges and decides the best course of action;
* Ensures the service operates effectively and in compliance with legislation, policies and procedures.
Your Responsibilities:
1. Ensure that the service delivered meets the identified needs and wishes of the people that we support; allowing for active participation and engagement, including the management and analysis of complaints.
2. Actively promote a culture of continuous improvement where shared learning opportunities are optimised and national/international best practice is embedded at the earliest opportunity. This will be achieved through working in collaboration with colleagues across Group.
3. Lead and direct operational staff within services to ensure that robust people management principles are embedded so as to foster a strong cross-functional team working ethos; identification and development of emerging talent; development of a performance management culture; as well as clear communication of the team’s progress in meeting its performance objectives working closely with the ISM.
4. Ensure that quality and safety is at the forefront of service provision and the services delivered across the services adhere to internal and external quality and registration standards. This will be measured through participation compliance with all relevant service evaluation mechanisms applicable within services arrangements and external regulatory bodies. This will be achieved through close working with colleagues from the Quality and Governance division.
5. Identify, analyse and manage all high-level operational risks within the service to include implementing appropriate mitigating interventions; respecting the agreed Group protocols for incident reporting and management; and addressing all audit/regulatory findings within agreed timelines.
6. To act as a People Champion of the Company’s culture and values – focusing on the employee’s wellbeing to bring best solutions for employees to promote a high-performance culture aligned with the Company’s strategic objectives and to ensure employees competencies are being developed effectively.
7. To act as person in charge of a Designated Centre for the register provider.
8. Ensure efficient management and administration of all resources i.e. staff, equipment, finance and buildings and maintain the highest standards of safety, hygiene and good housekeeping, in accordance with all elements of Safety, Health, Welfare and Hygiene legislation.
Additional Requirements:
1. An appropriate third level qualification or equivalent (NFQ7) in Health and Social Care.
2. Health and Social Care Managers Qualification.
3. Full driving licence is essential.
4. Project & People Management.
5. MAPA, Safeguarding & Mental Health training an advantage.
6. Autism awareness an advantage.
7. Experience as a leader with strong operational and general management competency.
If applicable, candidates will need to provide a police certificate for any country they've lived in before moving to Ireland.
A panel may be formed as a result of this campaign.
Salary starting from point 1 € 62,775.01 to point 5 €66,780.53 (pro rata), is subject to negotiation depending on experience and qualification.
There is an additional on call payment rate too, which yearly can be upwards of €2,000.
What We Offer:
* Paid maternity/paternity/adoption leave
* Company Pension Scheme
* Educational leave
* 27 days annual leave
* Bike to work scheme
* Tax saver travel scheme
* Income protection
* Unpaid leave
* Health and Wellbeing programme
* Company credit union scheme
* Employee discount scheme
* Digital Doctor
* Financial support for studying and study leave
* Long Service Reward Scheme
* Sick leave
* Employee Assistance Programme (EAP)
How to Apply:
Submit your application by 18/03/2025, 12:00 noon.
The recruitment process usually involves an initial application, screening, followed by interviews (often in-person or virtual) and possibly assessments related to the role. We may close applications early if we receive a high volume of suitable candidates.
The Rehab Group is an equal opportunity employer
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