We are currently beginning preliminary searches for a Global Insurance organisation to source a French Speaking Insurance Operations Specialist, on a temporary basis French Speaking Insurance Operations Specialist TEMP rolling contract, potential for Permanency - day rate of 350/400 euros 12 month TEMP Contract Dublin South, hybrid role (3 days on site) Responsibilities: Achieving main objectives surrounding quality, productivity and costs, SLA and KPI framework etc. Supporting the implementation of the business strategy Act as a knowledge base for all underwriting processes Action all necessary reporting and update senior stakeholders Support transitions from underwriting to local operations teams Performing regular audits and quality checks and processing exceptions and high complex tasks Standardise and optimise internal processes Participate in projects and programs, liaising with all necessary stakeholders Adherence to all relevant regulatory requirements Requirements: Proven previous experience in a similar role, within the Insurance industry Strong underwriting and Insurance systems understanding Past exposure to team management and daily operations oversight Keen communication and customer service skills Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates Skills: insurance underwriting call centre Operations Manager Insurance Operations Manager Benefits: Work From Home