Operations Engineer, AWS Managed Services
We are seeking an Operations Engineer to join our team in Amazon Web Services (AWS) Managed Services. As a member of this team, you will be at the forefront of cloud technologies, assisting global companies that are taking advantage of a growing set of services and features to run their mission-critical applications.
About the Role
You will work with leading companies in this space and directly with engineering teams within Amazon developing new capabilities. The ideal candidate will have experience as a Systems Administrator working with Linux or Windows, understand the advantages of working in a highly distributed virtual environment, and have a strong technical background in application management and software development, including SSM, Cloud Formation, Python, and at least one popular programming language.
Key Responsibilities
* Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams
* Drive customer communication during critical events
* Write tutorials, how-to videos, and other technical articles for the AWS customer community
* Work on critical, highly complex customer problems that will span multiple AWS services
About Us
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Why Join Our Team?
We value diverse experiences and encourage candidates to apply even if they do not meet all of the preferred qualifications and skills listed in the job description. At AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
BASIC QUALIFICATIONS
* 1+ years of relevant experience and troubleshooting experience to resolve straightforward Linux and network related technical problems
* Troubleshoot basic connectivity problems across the different layers of the OSI model from the Linux stand point of view using tools like ping, traceroute, ifconfig, tcpdump, etc.
* Basic understanding of Networking fundamentals like CIDR notations, OSI model, HTTP/HTTPS, DNS, SSH, TCP, routing, switching, subnets, ACLs, NAT
PREFERRED QUALIFICATIONS
* Bachelor's Degree in an engineering or IT related discipline
* Experience with AWS or other Cloud technology
* Other programming languages (Python, Java, C++, C#, Ruby, Bash and PowerShell)