Job Summary
We strive to deliver exceptional service and create memorable experiences for our guests. Our team is committed to upholding the highest standards of professionalism, passion, and customer focus in everything we do.
Duties and Responsibilities
1. Deliver a wide range of spa treatments with precision and skill, including massages, facials, body scrubs, wraps, and specialized therapies.
2. Tailor treatments to meet individual guests' needs and preferences, ensuring a personalized experience.
3. Conduct thorough consultations to understand guests' specific requirements and medical considerations.
4. Provide expert recommendations on appropriate spa therapies and products based on desired outcomes.
5. Collaborate with spa staff to maintain a clean, organized, and serene environment.
6. Uphold high standards of service quality and professionalism in all spa interactions.
7. Continuously seek guest feedback to improve service and enhance the overall spa experience.
8. Stay updated on the latest spa products and treatments, educating guests about their benefits.
9. Encourage guests to experience additional treatments and services.
10. Adhere to spa safety protocols and guidelines to ensure guest well-being.
11. Maintain proper hygiene and sanitation practices in treatment rooms.
12. Ensure guests receive a warm welcome and luxurious spa experience throughout their visit.
Requirements
* Certification or diploma in spa therapy, massage therapy, aesthetics, or a related field.
* Significant experience as a spa therapist, with proven expertise in various spa treatments.
* Excellent customer service and communication abilities.
* In-depth knowledge of spa therapies, techniques, and industry best practices.
* Professional demeanor and ability to maintain composure during busy hours.
* Flexibility to work evenings, weekends, and holidays based on operational hours.