Job Description:
As a forward-thinking and ambitious Warehouse & Distribution Manager, you will play a crucial role in overseeing the seamless dispatch and delivery of goods across GB, NI, and ROI, while managing customer service processes to uphold the company's stellar reputation.
Main Responsibilities:
* Lead and manage dispatch processes to ensure efficient and on-time deliveries.
* Oversee customer enquiries, delivery updates, and returns, ensuring a smooth experience for clients.
* Manage online web transactions and payments, collaborating with third-party delivery and installation partners.
* Work closely with internal teams (including the web and warehouse teams) to meet high customer expectations.
* Oversee transport and dispatch documentation and booking schedules.
Requirements:
* Proven leadership experience in a dispatch or warehouse environment.
* Strong process management and delegation skills.
* Exceptional ICT skills, with experience in Microsoft Excel
* A detail-oriented and organised communicator who inspires their team.
What's On Offer:
* A full-time role, Monday to Friday, 8:30 AM - 5:00 PM, based in Kilrea.
* Salary of £38,000 - £42,000 depending on experience.
* An opportunity to lead a department into a new phase of growth.