Job Description
To ensure the refurbishment of Caterpillar products operates and will continue to operate for the foreseeable future, we require a skilled professional to carry out reconditioning and maintenance work.
Major Job Functions:
* Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report.
* Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or issue condition and warranty agreements to customers.
* Produce a comprehensive list of parts and materials required for the proposed machine preparation work.
* Undertake overhaul, repair, or refurbishment work on the machine to the agreed work plan.
* Inspect and test completed machine to ensure unit is operating to expected performance levels.
Individual Competencies:
Customer Focus:
We are committed to building strong customer relationships and delivering customer-centric solutions. This means continuously paying attention to customer needs and adapting as these evolve.
Cultivates Innovation:
We encourage innovation by taking initiative and collaborating with people who have diverse points of view. We embrace the mindset that we and Finning are never done, never satisfied, and never standing still.
Drives Results:
We create a culture where organisational performance is always top of mind. We communicate a vision, set priorities, develop, and execute plans that achieve the desired outcome for Finning.
Courage:
We meet tough situations head-on to constructively resolve them. We say what needs to be said at the right time, to the right person, in the right manner to effect change.
Specific Skills:
* Flexibility, organisational, and time management skills.
* Excellent attention to detail, work accuracy/numeracy, and quality orientated.
* Work autonomously on own initiative and also well as part of a team.
* Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business.
* Motivated and dynamic self-starter.
* Strong planning and organisational skills with the ability to work under pressure to tight deadlines.
* Effective problem-solver with strong analytical skills.
* A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers.
Accountability:
* Adhere to agreed job times.
* Ensure the highest quality of finished machines.
* Maintain availability of machines ready to hire and presentation of machine stock parked in yard.
* Ensure positive feedback/nil customer complaints.
* Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area.